Refund Policy

Introduction

SEO missiles is all about delivering top-notch digital marketing services that make a real impact. We’re committed to going the extra mile for our clients, offering expert SEO strategies.

When it comes to refunds, we approach them thoughtfully, considering the type of service and how far along the project is. Our goal is to be fair and transparent.

We've created this refund policy to address cases where things might not meet your expectations.

1.0 SEO Services

SEO is a long-term game that needs patience and strategy, and at SEO missiles, we work hard to bring results like better rankings and more traffic.

But some things, like search engine updates or what your competitors do, are out of our hands. That’s why refunds for our SEO services are handled carefully and only in specific situations:

• 1.1 If No Work Has Started:  If you cancel before we've done any work or research, we'll give you a full refund. Just reach out to us within three working days with your reason.
  If we've already begun, you might still get a partial refund based on how much work is done.
  Email us at [email protected] for details.
  
  
• 1.2 Project Delays: If your project is delayed because of something on our end or external factors (not related to you), you can request a partial or full refund depending on how far the project has progressed.
  However, any costs for tools or software already purchased for your project can't be refunded.
  
  
• 1.3 Refunds for Finished Milestones: SEO is a detailed process with clear steps, like audits or keyword research. Once a milestone is done and delivered, it's non-refundable because of the time and effort already spent on it.
  
  
• 1.4 No Refunds Based on Results: SEO isn't magic; it's an ongoing effort. Platforms like Google often change their algorithms, and these shifts can affect your rankings in ways no one can control. Because of this uncertainty, we can't promise specific results, so refunds based on outcomes aren't possible.
  
  Got questions or concerns? Contact us anytime at [email protected]

2. Non-Refundable Payments

At SEO missiless, certain payments are non-refundable to ensure fairness and accountability. Any work that has been completed and delivered to the client cannot be refunded. Similarly, payments made for additional services or revisions beyond the original project scope are non-refundable.
Delays caused by the client, such as failing to provide necessary content, approvals, or timely communication, also do not qualify for refunds.

3. Requesting a Refund

If you need to request a refund, you must submit a written request to [email protected] Your email should clearly explain the reasons for the refund request and include any relevant documentation, such as project milestones or communication records. Once we receive your request, we will carefully review it and respond promptly.

4. Refund Processing

At SEO missiless, we handle refund requests in a simple and fair way, reviewing each case individually. When we get a refund request, our customer service team carefully looks into your situation.
To keep everything clear and open, we might set up a meeting to talk about why the refund is being requested. If your refund is approved, it will be processed within 15 business days and sent back using the same method you originally paid with.

5. Governing Law

This refund policy for SEO missiles is firmly governed by the laws of the United Kingdom. Any disputes, claims, or legal issues arising from our services will be resolved under UK law.
By using our services, you acknowledge and agree that the UK courts hold exclusive authority to handle any conflicts. This guarantees that both parties operate within a fair and transparent legal framework.

6. Contact Us

If you have questions about our refund policy or need more details, feel free to fill out the contact form on our website or send us an email at [email protected]. We're here to help!